Additional Information

Below you'll find answers to some of the most commonly asked questions about our Holistic Healing Practice. If you can't find the information you're looking for, please don't hesitate to get in touch.

I'm new to holistic and energy practices.
Where do I start?

That's completely okay—and you're certainly not alone. Many of my clients are experiencing Reiki, Energy Healing, Meditation or other holistic practices for the very first time.

You don't need any previous knowledge or experience before booking a session. If you're unsure which service is best suited to your needs, simply get in touch. I'll take the time to listen to your goals, answer any questions you may have, and help you choose the treatment that feels right for you.

Every session begins with a consultation, where we'll discuss what you'd like to achieve and any concerns or expectations you may have. From there, your treatment will be tailored to your individual needs, ensuring you feel comfortable, supported, and informed throughout your healing journey.

There's no right or wrong place to start—simply reaching out is often the first step.

Do I need to use the healing table during my session?

Not at all. Your comfort and wellbeing are my priority, and every healing session is tailored to your individual needs and abilities.

If using the healing table isn't suitable or comfortable for you, treatments can often be provided while you're seated or, where appropriate, standing. I simply ask that you let me know of any mobility concerns, injuries, or accessibility requirements before your appointment so I can prepare the space and ensure your session is as comfortable as possible.

If your needs require accommodations beyond what I can safely provide within my treatment space, I'll discuss this with you beforehand and we'll explore alternative options together. Depending on your circumstances, this may include a distance Reiki session or, where available, a home visit. Please note that home visits are subject to availability and may incur an additional travel fee.

When can I expect a response to my enquiry or booking request?

Enquiries and booking requests are generally responded to during my published business hours, as these are the times I'm available to manage appointments and client communications.

Occasionally, you may receive a reply outside of these hours if my schedule allows. However, responses outside of business hours may be brief, and I kindly ask that you allow until my next available business day for a full response.

As Higher Self Healing by Kay is independently owned and operated, I personally manage all appointments, phone calls, emails, text messages, and enquiries. During business hours, I may also be with clients in treatment sessions or attending to other business responsibilities. If I'm unable to respond immediately, please rest assured that I'll get back to you as soon as I'm able.

Thank you for your patience and understanding—I truly appreciate your support and look forward to connecting with you.

Can I book an appointment outside of the available booking times?

Absolutely! The online booking calendar reflects my regular availability, but I understand that these times may not suit everyone.

If you need an appointment outside of the available booking hours, please feel free to get in touch. Where possible, I'll do my best to accommodate your request, particularly if plenty of notice is provided.

While I'm happy to consider these requests, appointments outside of my regular availability cannot be guaranteed and remain subject to my discretion and availability. In rare circumstances, these appointments may also need to be rescheduled if required.

Can I complete multiple Reiki course levels in one appointment?

In most cases, I recommend completing each Reiki level separately. While it may be possible in certain circumstances, I believe students receive the greatest benefit when they have time to fully absorb each level before progressing to the next.

Every person integrates Reiki energy differently, and everyone's learning journey is unique. Spacing courses apart allows time for the attunement to be experienced, personal reflection, self-practice, and the integration of the knowledge and techniques you've learned.

I also recognise that everyone has their own learning style and pace. By teaching each level individually, I can provide a consistent, supportive learning experience that allows you to ask questions, build confidence, and develop a deeper understanding of Reiki before moving forward.

If you have a particular timeframe or reason for wanting to complete multiple levels together, please feel free to discuss it with me. I'm always happy to explore the best approach for your individual circumstances.

Generally, my prices are fixed. They reflect the time, care, training, and energy that goes into each treatment and help ensure I can continue providing a high standard of service.

That said, I understand that financial circumstances can sometimes make accessing holistic therapies difficult. In genuine cases of hardship, I may consider offering a reduced rate on a case-by-case basis. These requests are assessed individually and are entirely at my discretion.

Please understand that discounted appointments are not guaranteed, and I kindly ask that requests be made respectfully. If you're unsure, you're always welcome to reach out for a confidential conversation.