Privacy Policy
Effective Date: 1 June 2026
At Higher Self Healing by Kay, your privacy is important. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you visit this website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
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Your name
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Email address
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Phone number
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Information provided through contact forms or booking enquiries
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Any information you choose to share regarding your wellness goals or appointments
We may also collect limited non-personal information such as website usage data through cookies or analytics to help improve our website.
How Your Information Is Used
Your information may be used to:
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Respond to enquiries
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Schedule and manage appointments
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Provide requested services
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Send appointment confirmations or updates
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Improve our website and customer experience
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Meet any legal obligations where required
Your personal information will never be sold or shared with third parties for marketing purposes.
Cookies
This website may use cookies to improve your browsing experience and help us understand how visitors use our website. You can disable cookies through your browser settings if you prefer.
Protecting Your Information
Reasonable measures are taken to protect your personal information from unauthorised access, loss, misuse, or disclosure. While every effort is made to keep your information secure, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to third-party websites or use third-party booking, payment, or email services. These providers have their own privacy policies, and we encourage you to review them.
CCTV and Security Cameras
External security cameras operate on the premises for the purpose of protecting the safety and security of clients, visitors, and property.
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These cameras monitor and record external areas only, including entrances and the immediate surroundings of the property. No security cameras are installed within the residence, treatment room, or any area where clients receive treatments or consultations.
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Any recorded footage is treated as confidential and is only accessed when reasonably necessary, such as for security incidents, property protection, or where required by law. Footage is retained only for as long as reasonably necessary before being securely deleted or overwritten.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time, subject to any legal requirements.
To make a request, please contact us using the details provided on this website.
Disclaimer
Energy healing services, including Reiki, Integrated Energy Therapy (IET), guided meditation, and card readings, are complementary wellness practices and are not intended to diagnose, treat, cure, or replace professional medical, psychological, or legal advice. Please consult an appropriate healthcare professional for any medical concerns.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Love & light always,
Higher Self Healing by Kay